Healthcare
3 mins read

Pharma Multinational Corporation

Transforming Healthcare Talent: A Competency Framework for a Global Pharmaceutical Company

The Challenge: A Workforce That Needed Structure and Direction

A leading pharmaceutical company was expanding rapidly, but its HR and talent management systems weren’t keeping pace.

Without a clear framework, employees, managers, and HR teams struggled to develop talent, hire effectively, and plan for leadership succession.


🔹 Employees lacked clear career paths. Without defined competencies, they didn’t know what skills to develop, leading to low engagement and high turnover.


🔹 Hiring was inconsistent. Managers relied on gut feeling rather than structured criteria, causing mis-hires, wasted time, and additional costs.


🔹 Leadership succession was uncertain. The company had no standardized way to identify and develop future leaders in healthcare, creating long-term risks.


🔹 Performance reviews felt unclear and unfair. Employees didn’t get useful feedback, and managers struggled to evaluate skills objectively.

To transform HR practices in healthcare, the company needed a structured, scalable system to hire, grow, and manage people more effectively.

The Process: A Structured Approach to Change Management and HR in Healthcare

We led this transformation with a structured change management approach and with a deep Human Resources and business expertise to hep the company design and implement a competency framework—a practical guide defining essential skills for every role and level.

Step 1: Aligning Business & Talent Strategy


Met with healthcare leadership and HR teams to assess workforce challenges and align talent strategy with business goals.

Mapped out key roles, ensuring that all departmens within the regional organization —from credit, to regulatory affairs and commercial teams—had clear competency expectations.

Step 2: Defining a Practical & Actionable Competency Model


✔ Developed a leadership healthcare framework that identified key skills for current and future leaders.

✔ Created a structured model covering technical, behavioral, and leadership competencies.

Clarified what success looks like at every level, ensuring competencies were understandable, measurable, and actionable.

Step 3: Transforming HR in Healthcare Talent Management


✔ Integrated the new competency model into compensation, recruitment, talent development, and performance management.

✔ Made hiring and promotions more structured and data-driven, reducing bias and improving selection quality.

✔ Enhanced performance management, ensuring managers had clear criteria to evaluate and develop employees.

Step 4: Training & Embedding Change Across the Organization


Trained HR teams and managers to apply the framework in day-to-day decisions, coaching, and talent planning.

✔ Launched a change management healthcare initiative to support adoption, including leadership training and team workshops.

The goal? Transform the heallthcare functional team into a strategic, data-driven talent engine.

The Results: A stronger team & more effective leadership in healthcare


Clearer career paths. Employees understood the skills they needed to grow, boosting engagement and retention.

Smarter, faster hiring. The company reduced mis-hires by 35%, helping new employees become productive sooner.

A stronger leadership pipeline. High-potential employees were identified early and trained for key roles.

More effective performance management. Reviews became objective, helpful, and development-focused.

By embedding this leadership healthcare competency model into its talent strategy, the company ensured long-term workforce resilience and agility.

Transform Healthcare leadership with the right strategy

At Bee’z Consulting, we help healthcare and life sciences companies:

Develop structured talent strategies that align with business goals.

Improve hiring and leadership development through clear competency models.

Drive change management in healthcare, making organizations future-ready.

📩 Let’s talk. Contact us or book a call here 👉🏻 www.beez-consulting.com/contact

🚀 Bee’z Consulting – Transforming Healthcare for a smarter and more engaged workforce.

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