Numérisation
3 min

Top 10 Useful Tools for Change Management

Publié le
May 20, 2025

Change is never easy.
But with the right support and the right tools, it becomes a real driver of transformation!

Here are the 10 tools we most often use at Bee’z Consulting to help companies, hospitals or SMEs in their transformation. 😉

1. ADKAR

ADKAR is more of a change management framework than a tool. Focused on individuals, it helps secure each step of change adoption.

This 5-step change management model is widely used in business. Each letter represents a key stage :

  • Awareness : making people aware of the need for change
  • Desire : creating the desire to participate in the change
  • Knowledge : providing the knowledge to change
  • Ability : developing the skills to apply the change
  • Reinforcement : reinforcing to sustain the change over time

Advantages ✅Drawbacks ❌
Clear structure focused on individualsRequires specific training
Easy to explain to teamsMay seem rigid in very agile environments

2. Kotter

A classic. Vision, commitment, quick wins… It sets the pace of change on a collective scale, in 8 steps this time. It operates on a broader scale than ADKAR :

  1. Create urgency
  2. Build a strong coalition
  3. Define a clear vision
  4. Communicate the vision
  5. Empower action
  6. Generate short-term wins
  7. Consolidate gains and keep going
  8. Anchor the change in culture

Advantages ✅Drawbacks ❌
Provides a clear roadmapCan seem linear and inflexible
Emphasizes leadership and buy-inSlow to implement in small organizations

3. Stakeholder Matrix

The stakeholder matrix (or stakeholder map) classifies project stakeholders based on :

  • Their power (or influence)
  • Their interest in the project

It creates 4 categories :

  • High power / High interest : actively involve
  • High power / Low interest : keep satisfied
  • Low power / High interest : keep informed
  • Low power / Low interest : monitor

Super useful to target blockers and tailor communication !

Advantages ✅Drawbacks ❌
Enables targeted, effective communicationCan be biased if analysis is incomplete or subjective
Helps identify enablers and blockersTime-consuming to build accurately
Boosts buy-in with adapted messagingEvolves quickly – needs regular updates

4. SWOT Strategic Diagnosis

Understanding your strengths and weaknesses already sets the stage for change.

SWOT is a strategic tool to assess a situation :

  • Strengths
  • Weaknesses
  • Opportunities
  • Threats

Advantages ✅Drawbacks ❌
Simple and quick to implementMay lack depth
Helps build a shared strategic diagnosisRisk of superficiality without follow-up

5. Change Curve (Kübler-Ross Grief Model)

Inspired by the grief model, Kübler-Ross’s change curve describes emotional reactions to change in 5 stages :

  1. Denial: “This won’t affect me, it’ll blow over.”
  2. Anger: Frustration and opposition to change.
  3. Bargaining: Attempts to slow or modify the change.
  4. Depression: Feeling of loss or discouragement.
  5. Acceptance: Change is integrated.

It shows change is emotional, and everyone experiences it differently.

Advantages ✅Drawbacks ❌
Helps understand emotional responsesDerived from grief, sometimes poorly perceived
Useful to tailor HR supportFew actionable indicators

6. Design Thinking

A user-centered approach to creatively solving complex problems.

Often follows 5 steps :

  • Empathy
  • Definition
  • Ideation
  • Prototyping
  • Testing

Great for co-creating solutions with teams, especially in human-centered fields like healthcare.

Advantages ✅Drawbacks ❌
Fosters co-creation and innovationLong process, unclear for non-initiated
Ideal for human-centered organizationsRequires deep listening and agility

7. Agile Method (Scrum / Kanban)

Perfect for ongoing change ! Even HR and support teams use it now.

Scrum : Iterations ("sprints"), roles (Product Owner, Scrum Master), and retrospectives.
Kanban : Visual task board, no fixed sprints, focus on flow and bottlenecks.

Advantages ✅Drawbacks ❌
Perfect for evolving projectsLess suited to hierarchical structures
Boosts responsiveness and collaborationAgile culture still rare

8. 360° Communication Plan

Covers all possible contact points to ensure consistency and maximum impact :

  • Media (TV, radio, print)
  • Digital (social media, SEO, email)
  • Non-media (events, partnerships)
  • Internal (employee comms)
  • PR & public affairs

Goal : One voice, everywhere, all the time. 📣

Advantages ✅Drawbacks ❌
Ensures transparencyTime-consuming to implement
Helps anticipate resistanceRequires strong channel coordination

9. Collaborative Tools (Miro, Klaxoon, Teams…)

Super allies for remote teamwork !

  • Miro : Whiteboard for brainstorming, workflows
  • Klaxoon : Interactive workshops, polls, quizzes
  • Teams : Microsoft tool for internal comms, calls, file sharing

Boost co-creation and productivity – as long as notifications don’t take over 😅
Bonus : Breaks silos !

Advantages ✅Drawbacks ❌
Encourages involvement and collective intelligenceMay overwhelm teams if misused
Effective even remotelyRequires digital upskilling

10. Change Management KPIs

You can’t manage change without dashboards ! Adoption rate, feedback, satisfaction…

Measure :

1. Buy-in

  • % trained/informed
  • workshop/internal comm participation
  • perception surveys

2. Ownership

  • new tools/process usage rate
  • user feedback / friction points
  • self-assessments

3. Results

  • productivity / quality / deadlines evolution
  • fewer errors/conflicts/turnover
  • ROI (yes, it’s measurable!)

Use both quantitative & qualitative indicators to steer your efforts.

Advantages ✅Drawbacks ❌
Objectifies results and enables adjustmentsRisk of measuring for measurement’s sake
Boosts credibility with sponsorsData collection can be complex

In short

Change isn’t a straight line…
But with the right tools, you avoid unnecessary detours.
At Bee’z Consulting, we love blending these approaches to build a tailored, human, and effective strategy.

Need a hand turning ideas into action ? Let’s talk. 😊

Bee'z Consulting

Transformez Votre
Organisation de soins de santé

Êtes-vous dans l'une de ces situations ?

Un hôpital à la recherche de performances accrues, de processus numériques fluides et/ou d'une gestion optimisée des infrastructures...
Une clinique confrontée à l'évolution de la demande en matière de soins de santé et à des marchés concurrentiels...
Un établissement de santé confronté à un manque chronique de personnel, à un manque de rétention et/ou à une baisse du bien-être de ses professionnels de santé spécialisés...

Ces défis ne sont pas nouveaux, nous le savons tous. Découvrez comment nos solutions agiles et collaboratives peuvent stimuler la croissance et améliorer les résultats pour les patients.

Découvrez nos dernières nouveautés Blogues

Restez informé grâce à nos articles de blog intéressants.
Afficher tout
Soins de santé

Le leadership dans le domaine de la santé n'est pas en reste. Elle est épuisée.

Behind healthcare leadership fatigue lies an invisible silence. This post explores how behavior, not theory, creates systems that heal—starting with how we show up.

En savoir plus
Soins de santé
8 minutes

Pourquoi les meilleurs leaders du secteur de la santé pensent comme des comédiens

Découvrez comment le stand-up comedy révèle les secrets du leadership adaptatif. Découvrez comment les leaders de la santé, des sciences de la vie et de l'industrie pharmaceutique utilisent l'humour pour faire face à l'incertitude et apporter de véritables changements.

En savoir plus
9 minutes

Le plan de reprise après l'épuisement professionnel pour les dirigeants du secteur de la santé

Comment reconnaître les signes du burn-out en tant que professionnel de santé ? Détectez les signaux d'alerte pour agir avant l'épuisement !

En savoir plus