According to Mr. Puri, SVP of International IT at Fedex, "Digital Transformation is about adopting new technologies, but it's also about adopting new ways of working and new mindsets to deliver new business value"
When working on an #OrganizationalCulture change, we need to expect things to evolve slowly and people to be skeptic
As consumers, we have all grown accustomed to seamless digital experiences in most of our interactions with technology
